Returns & Exchanges

We want you to love your timepiece, which is why we offer a 30-day return window for unworn watches in their original packaging. Please note that certain limited edition releases and mystery box items may be subject to final sale terms.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Print Your Label

  Select the item you wish to return and download your prepaid shipping label provided by our support team.

• 3.
  Pack Securely

  Place the watch in its original display box and protective sleeve to ensure it is not damaged during transit.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking number until your refund is processed.